At Swoosh, we like to keep things simple — and stress-free. That’s why your responsibilities as a Swoosh customer are easy. When you apply for one of our fast online loans, you are agreeing to our terms and conditions and therefore have a few key responsibilities.
1. Complete your application
First things first – complete your application. Before we can progress with any loan we must have all of the information requested in the online application. Luckily it only takes minutes to apply for a loan!
To apply, all you need is:
- Your internet banking details (for a read-only bank statement report of your last 90 days)
- Commonly required personal details such as name, address, financial commitments, employment details, etc.
2. Sign the contract
Once your loan application has been approved, Swoosh will send you all of the details via email. You’ll just have to review the contract, sign, and return it to Swoosh – all 100% online. Ensure that you read and understand all details in your contract before signing.
3. Receive the funds
After receiving a signed contract, we’ll send the funds directly to your bank account. You’ll just need to make sure they arrive within 24-48 hours – if it has not arrived within this time, please contact us.
4. Make your repayments
Once approved for your cash loan, it’s your responsibility to ensure you have sufficient funds in your account on your scheduled repayment dates. Repayments can be set to weekly, fortnightly, or monthly — to align with your pay days.
Swoosh can send you an SMS to remind you of your scheduled repayments. This helps ensure you have sufficient funds available. Swoosh loan repayments are direct debited from your bank account overnight. Find out more here: Payday loans rates and fees
Further borrowing
As you build your trust rating with Swoosh, you may benefit from a faster borrowing process and may be able to borrow more on subsequent loans.
However, if you default on your loan repayment, your trust rating will be affected and we may be unable to offer you further loans.
5. Make contact if your financial situation changes
Loan repayments will be direct debited from your account on the agreed repayment dates.
If your financial situation changes and you’re no longer able to make your repayments on time, please contact us for a confidential discussion so we can determine how best to assist you. Alternatively, Swoosh can contact you to understand any difficulties you may be having.
